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Paul K · 11-04-2007, 13:05

If a small percentage of phones fail then you can hardly state that the phone is known to be faulty and shouldn't be sold. If a very large percentage fails for the same fault then a re-seller would look to recall the lot and send them to the manufacturer for replacement. Do not forget this site is for people with problems so you will most likely only see complaint posts about the Lobster here, this does not mean that every phone sold by VM is faulty.

11-04-2007, 13:05	#14
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 50 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: Virgin Mobile Issue(tte) If a small percentage of phones fail then you can hardly state that the phone is known to be faulty and shouldn't be sold. If a very large percentage fails for the same fault then a re-seller would look to recall the lot and send them to the manufacturer for replacement. Do not forget this site is for people with problems so you will most likely only see complaint posts about the Lobster here, this does not mean that every phone sold by VM is faulty.