Quote:
Originally Posted by BenMcr
What rules are being broken? The Direct Debit taken will match the notified amount, so doesn't break any Direct Debit rules.
https://www.directdebit.co.uk/Direct...guarantee.aspx
As mentioned any overpayment from a bill once the cancellation completes is calculated and then refunded.
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Doesn't make any difference VM should only bill up until the cancellation date, it's actually frowned upon by Ofcom.
Raider contact Ofcom VM are forever crying about say BT or SKY yet they do scummy stuff like this.