Cable Forum - View Single Post - Help, how do I get through to VM to discuss reducing my bill at the current time?

djmagnifique · 30-10-2020, 15:13

I've been phoning them a few times this week as they can't seem to get my new deal correct on my account. Most days I've got through after about 10 minutes but today it took 35. Try phoning early in the morning as previously mentioned.

I have heard of some people waiting to get through for well over an hour.

On the plus side, I have gotten through to someone in the UK every time I've called this week.

30-10-2020, 15:13	#6
djmagnifique cf.geek Join Date: Jan 2006 Location: Thornaby Age: 49 Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband Posts: 791	Re: Help, how do I get through to VM to discuss reducing my bill at the current time? I've been phoning them a few times this week as they can't seem to get my new deal correct on my account. Most days I've got through after about 10 minutes but today it took 35. Try phoning early in the morning as previously mentioned. I have heard of some people waiting to get through for well over an hour. On the plus side, I have gotten through to someone in the UK every time I've called this week.