Quote:
Originally Posted by heavyside
The strangeness continues. When I click on the 'contract' link within My Virgin Media I am taken to a blank page. There is a selection of dates in a drop-down box listing dates of my previous contracts but when selected they, too, are blank. Clicking on the link to 'upgrades' takes me back to the 'Oops, something went wrong' message that prompted my phone calls to Customer Services in the first place. I remain confused.
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I have simply given up with trying to upgrade via the website. None of it works!
Fortunately, and unlike many posters on here, I have always had decent experiences with the call centre staff.