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fox35 · 17-12-2020, 21:26

I've had it confirmed to me tonight with a call from the 360 Tech department that the roll-out to "update" V6 boxes to 360 is a disaster and was rushed out and that the new 360 software is definitely NOT compatible with Arris V6 boxes and should not be happening.
He is replacing my 2 "updated" Arris V6 boxes with new Humax 360 boxes tomorrow! He also confirmed that roll back to V6 with Tivo is not available.

17-12-2020, 21:26	#433
fox35 cf.addict Join Date: Dec 2017 Location: Liverpool Services: V6 x2, Bigger Bundle, Maxit TV & M350, Talk Wkends Posts: 188	Re: Virgin TV 360 users (Horizon) I've had it confirmed to me tonight with a call from the 360 Tech department that the roll-out to "update" V6 boxes to 360 is a disaster and was rushed out and that the new 360 software is definitely NOT compatible with Arris V6 boxes and should not be happening. He is replacing my 2 "updated" Arris V6 boxes with new Humax 360 boxes tomorrow! He also confirmed that roll back to V6 with Tivo is not available.