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Old 08-12-2020, 20:10   #7
sneakyalien
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Join Date: Dec 2020
Posts: 11
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Re: This is what passes for support at VM

Quote:
Originally Posted by daveeb View Post
You have my sympathies, they can be truly dreadful if you end up talking to offshore.
Have you tried the official forum, they can take a few days to reply but are generally much better at sorting things out.

https://community.virginmedia.com/
To do that I need to be able to login and I can't which is the why I have been getting late bill fees because I cannot login to my VM account to actually see bills, amount due etc and VM know all this and do absolutely nothing, but still find the time to charge me £7.50 every month. I absolutely despise VM, utterley despise them. I don't think it is possible to hate a company more than I do VM.
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