Update
I have reformatted my friends system and all that is on there is W98 and the necessary driversââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦Ãƚ¢Ã¢â€šÂ¬Ã‚à ‚¦..nothing else.
He can connect via IE ok but not Outlook Express and he gets the same error message as before:-
†œerror message 11001ââ‚ÆšÂ¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦Ãà †’¢â‚¬Ãà ¢€šÃ‚¦ÃƒÂ¢Ã¢â₠¬Å¡Ã‚¬Ã‚¦ÃÂà ‚¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ƚ¦..error no 0X800CCC0D
and that †œpop.ntlworld.comÃÆâ €™Ã‚¢Ã¢â€šÂ¬Ãââ ‚¬šÃ‚ could not be found.ââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚Â
Puzzleling