Quote:
Originally posted by timewarrior2001
I would test it, but our decoder box just fooked up.
I pay £37 for all channels but the damned thing can only receive Living TV, UK GOLD and channel bloody 4!!!!!!!!!!
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I had exactly the same thing with other channels not showing anything except "No signal is being received". I complained to SKY who informed me that it was my box (after doing the multiple turn off the box, check cables etc) and that because I was out of warranty they'd charge £60 for an engineer callout.
After another week or so with intermittant service I got to the same position as you with the channel you list! Called them back to cancel on the grounds that I'd get a new one in my partners name for £1 to avoid the £60 charge. Finally got through to cancellations who then said they'd do the service call for free and replace what was needed if I stay. OK
Man from SKY arrived the NEXT day! got his meter kit connected and said "Your signal is S***, whoever put this dish up wants sacking!". Up the ladder he went, realigned the dish and all was fine, he even changed the LNB for one that offered more power?? and the signal meter on my system has nearly hit the top of the scale in the test pages.
Job well done, but I had to threaten them with cancellation to get a result. Incidently, I have now cancelled due to lack of real sport on TV (Tennis pah!)