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Originally Posted by jester54970
hi people i ordered the 1mb broadband from ntl on there website last week. i got told they would send me info by email for when i would get connected up. "at the mo im not an ntl cutomer" so far ive not receved any emails or letters from them. ive send them emails but ive still not had anything sent back.
at the moment im with btbroadband only ie no phone just broadband so i can't get intouch with them and i don't like the idea of standing in a phone box for hours.
i need to get the info for when i will get connected so i can canel my bt acount
can anyone tell me what i should do next
thanx
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hang around for a friendly mod to pop in
, or go and stand in a phonebox , if you pick your time of day right , i.e. mid morning i find good you shouldnt wait long , tbh i find very little wait time for c.s. , it is t.s. that can take a while
btw welcome to the site