Quote:
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Originally Posted by deedee
If you are porting your number to BT, ntl will stop charging you for the telephone line once it's been ported out (approx7-10 days) provided you have other services, however remember to give notice for any other services like broadband as you'll be charged for this for 30 days after notice is given.
Hope this helps.
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Thanks deedee, that cleared things up for me.
th'engineer: I'm sure if I did set aside an hour to call up tech support, and they sent out an engineer, it would be fixed for a short while. And then in two weeks time it would deteriorate again, just like it has whenever an engineer has visited in the past. It's just not acceptable to have a problem that keeps coming up again and again, and noone having a permanent fix for it. I think the bottom line is, the network is overloaded, and ntl haven't put enough money into maintaining/replacing the infrastructure in ex-C&W areas.
I have indeed voted with my feet, and I see a lot of users on this board have done the same. Hopefully ntl will notice that their poor level of service has alienated their customers.