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Originally Posted by GeezerNug
Good point, thanks for that. I'll try them first...
15 mins later, they seemed to understand but said there are no technicians available & they'll phone back to give us a date! But at least it'll be done 'correctly'.
Wonder if he'll leave me some coax...
Thanks everybody for your help.
Cheers
John
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Ayup, guys, me again.
Well colour me surprised but they didn't phone back.
When I chased 'em up the droid I spoke to told me (after putting me on hold for 10 minutes and then losing my direct debit details) that he'd spoken to two different departments and was getting different replies but basically it looks like NTL don't/won't supply a bypass unit after all.
So, are there any techs or NTL staff on the forum who can help? My needs are simple but I'm running out of patience! I need to know either the correct part no. to buy from CPC or a way to contact an intelligent fitter. I know they're out there, the guys doing the original install were great. Wish I'd realised then...
Help!
Cheers
John