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Originally Posted by andygrif
And again, I'll say this is why a pay per incedent service is a better idea for pc related or setting related issues. If I started twiddling my settings and couldn't get on the net as a result, I'd be quite happy to cough up a few quid to know I could get it fixed.
Right now, I have cough up a few quid, waste an hour of my life just to be told that there's nothing can be done anyway!
You see my point?
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Surely this would give the impression that ntl officially support problems with your computer, that you have made?