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Re: Singlepoint
Another anti-Singlepoint message - just to warn others off of them.
When my Nokia handset went wrong a couple of years ago after about a month, I called Singlepoint to report the problem. After various tinkerings with signals etc, they conceeded that the phone was dead. However, would they accept responsibility for the product they had supplied me with? Of course not. "Ring Nokia on xxxx" they say. After using their number, I get through to the Netherlands somewhere, who tell me to contact their UK office, who then tell me to return the phone for repair. This is scheduled to take 3 weeks, so I call Singlepoint to arrange appropriate credit on my bill for this period, as I was unable to use their phone. Surprise, surprise, the response was "sorry, that's an issue you'll have to take up with Nokia, we don't refund in these circumstances"!
Anyway, to cut a long story short, Nokia refused the same, I was out of pocket, the 'repaired' phone went wrong again 6 months later, so I b*****ed off elsewhere.
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