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Originally Posted by Ash-Smith
Hi all. I'm trying to set up a router for my mum. The problem is that she doesn't know her username! We have the password written down. Her e-mail address is beckhurst"AT"ntlworld.com Is beckhurst the username we put into the router to make the connection?
She has asked customer service and they told her beckhurst, but I'm not sure if they gave her the right info (and if she asked them the right question).
Thanks.
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Have you cloned the MAC address over to the router.. I have a different name on the router to our BB as the BB is in hubbys name and the routers got my ame on it.
If there is no mac addy from your PC you will not get access to the internet.