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Originally Posted by paulyoung666
just one point when you / we had a problem did you check ntl's server status page to see if there were any problems 
also why didnt you think of ringing c.s first to see if there were any known problems , it is freephone 
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Sorry, had to say something....
This realy get's my goat!
I turn on the PC and can't get on the web. Some wise arse asks me to check the on-line status page.
HOW??
As for ringing CS... they tell you to try the website (!) then tell you that you need to speak to cable modem support as it's not their 'area'.