Ntl London have drove me crazy after been a customer from 3 years subscribed with two set top boxes 2 phone lines and 1mb inet connection I have had nothing but hell
in 2003 76 Faults enginners came to my house to repair a series of faults that require a cable re pull been done yet i think not My faults are as follow Pre and post RS Errors every day no SNR Signal Cm broadcast rainging fail, cm unicast rainging fails, cant get upstream lock, cant get downstream lock, My broadband connection only works for about four hours as the 2nd green light always flashes. I also believe Ntl dont have a set top box in the whole of the UK that works i ve had 13 this year alone. Onto the digital tv not worth a w*nk cant even watch 2 minutes of it without the picture freezing and then the screen going black. Every time i call cutomer services they refuse to send a install team and want to send out another faults technican to say you need a re pull. My telephone line often get disconnected as well when a new customer joins ntl they have a habit of cutting my phone line off and giving next door my line and number!!! Why i asked and was told the enginner could not be bothered to pull a new line so gave next door yours ALL IN ALL NEVER GO WITH NTL FOR ANYTHING