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Originally Posted by dellwear
Phone you bank mate, under the direct debit guarantee they HAVE to refund the amount back to your account on the same day, and then they have to charge it back to single-point. This is designed so the customer never gets out of pocket. HTH 
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I had all manner of aggro with them
after saying I had been mislead
about text message billing
and cancelled my payment method
a woman kept ringing me up giving me an earful
real rude she was - so I told her to f*ck off and that was the end of that