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Originally Posted by deewee
I have had the same problem since joining NTL and have checked e-billing IS available in my area. I'm also on SACM, so thought I might contact NTL via their online contact page :-
http://www.ntlhome.com/contact/
I entered all the required info, eventually selected the correct dropdown option to report an ebilling problem, and clicked 'send'.
Here is their reply :-
"An error occurred on the server when processing the URL. Please contact the system administrator" !!
Helpful ?
 Ho hum, start all over again! |
Thanks for that deewee, further to this point I have called CS to-day The lady tested my connection then told me "as I was on broadband I could not receive my E-bill" I said that I could when on dial up she agreed but said E-Billing is not yet available on broadband ????
Strange call NTL
