I need some help - I spent most of Saturday trying to find a contact address to write to, to cancel my NTLWorld dialup. Having p*ssed around with support phone numbers, customer services, emails to NTLWorld support that get returned saying the address is no longer monitored and, finally, the web forms that don't actually send, I ended up emailing NTL Freedom support telling them that I wanted to cancel my dialup.
I'm fully expecting a response saying that it's not an acceptable way of telling them this, so I would like to know the address that I write to so that I can finally notify them in black and white. I did see it on *cough* similarly titled .com site
but, of course, it's now gone.
Also, as Sky is on the way in early Jan, I'm going to want to ditch the whole lot - can somebody tell me the address I need there, assuming it's different from the NTLWorld/Freedom one? I don't what to end up spending hours and hours on hold again (no lie), like I did last Saturday when I should have been packing to go on holiday on the Sunday.
Cheers for any useful info!
Oz (in warm, if not sunny, Cyprus!)
