Thread: Dead Phone
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Old 07-12-2003, 10:17   #2
Florence
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Re: Dead Phone

Quote:
Originally Posted by Bigjawa
Been Having a problem with my NTL phone, when I pick it up, it's dead, no dialling tone, zilch, nada, nowt. Try another phone and the line is still dead. No nearby payphones so it's a pain in the backside when this happens, I phone NTL and they tell me there is nothing wrong, although when someone tries to phone me they get a message telling me that the line is temporarily unavailable.
Do you have a mobile if so call them when its dead using the mobile and ask them to call you back on your Land line if they say nothing is wrong. Remember to tell them that if you recieve no call back within a few hours you will assume that there is a fault and expect it sorted.

Log how often this happens and if you can see their green box watch for NTL activity at it. I do know of someone who kept being cut off at the box whenever they put a new customer on the service. She was always told there was nothing wrong yet was always back online that day.
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