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Originally Posted by Richardr
My last two calls to ntl have taken 36 minutes and 28 minutes respectively before they have been answered. Neither was at the time of a widespread problem (as far as I am aware)
ntl probably consider that acceptable, I don't.
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ntl are taking steps to resolve this issue. As far as my memory serves (yesterday seems a slight blurr) before that fantastic virus that everyone was well prepared for, there were always 0 calls waiting.
Ohhhh if I had a time machine. (I'd go back to see iron maiden in their first head-liner concert)