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Originally Posted by Hitchhiker
Neither show up much of a problem: the speed's showing as good (about 350 down but only 100 up) and I've pinged a load of places and there's little packet loss.
That is - when things don't disconnect.
Other times, the speed tests just don't work and I can't ping without 100 per cent packet loss because just at that moment that connection's dropped for a few seconds, so it times out.
HH
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what do you mean by 350 up - is that kbps - if so your connection is running at approx 2/3 speed (unless you were doing something online on another machine whilst this was being run).
you say this is happening on all machines - but is there a pattern ?
have you tried contacting the business support line - NTL claim it is a 24 hour service
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IMHO you do need to get NTL support to look at this - as 350 on a business 512 is a bit pants.
