Thread: Business Essentials Broadband Problems
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Old 04-12-2003, 10:39   #2
Ignition
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Re: Business Essentials Broadband Problems
Quote:
Originally Posted by Hitchhiker
Morning

For the past week or so, I've been having the following problems with my Business Esssentials 512k broadband...

* Some web page connections being refused
* Large (1mb plus) attachments not sending due to the connection timing out
etc etc

Essentially it appears that the connection is constantly dropping and reconnecting, long enough to cause problems when sending/receiving but not long enough to be noticeable all the time.

Obviously I've tried customer support - but I got fed up after 45 mins.

I've got three machines connected via a hub to the broadband modem and this has worked fine for 10 months or so (two PCs both running XP and a Mac on OS 9).

The problem's affecting all the machines, so it's not a PC thing.

Any thoughts/suggestions/ideas gratefully received, and we're in Huddersfield (Kirklees) if any other locals are having the same problem.

Thanks,
HH
You should have a number for Business Essentials customers to call, when I've called it in the past I've never had any trouble getting through. If you are calling residential CM support, don't!
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