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imback · 03-12-2003, 14:14

First things first, I didn't know where else to put this.

Ok, long story that I will try and keep short.

Had my mobile phone stolen from me a few weeks back (Motorola v66i) I claimed on the insurance, which I have through my bank. They processed the claim and said the carphone warehouse would be in touch to arrange a replacement phone.

Well they never did and had to chase them for a week until I found someone who could fine my account. Anyway the finally offered me a choice of phones, some were nice, but none were Motorola. So I said that I would like another Motorola but could appreciate the problems in that the v66 is no longer made.

Anyway after a bit of haggling I asked for the v300 or 500 (both of which are retailing at the same or less than I paid for the v66) They agreed said I'd have to wait a while since they are new and hadn't got any stock yet, so I said fair enough. That was 2 weeks ago.

Got a call from this morning (as I mailed them because their sales department told me they have the phone in stock) now I am being told that while they have them in stock they are for sale only and not replacement. I could however have a v150 (which I don't want)

So basically any suggestions on what to do now?

03-12-2003, 14:14	#1
imback Inactive Join Date: Jun 2003 Posts: 552	Advice if you please First things first, I didn't know where else to put this. Ok, long story that I will try and keep short. Had my mobile phone stolen from me a few weeks back (Motorola v66i) I claimed on the insurance, which I have through my bank. They processed the claim and said the carphone warehouse would be in touch to arrange a replacement phone. Well they never did and had to chase them for a week until I found someone who could fine my account. Anyway the finally offered me a choice of phones, some were nice, but none were Motorola. So I said that I would like another Motorola but could appreciate the problems in that the v66 is no longer made. Anyway after a bit of haggling I asked for the v300 or 500 (both of which are retailing at the same or less than I paid for the v66) They agreed said I'd have to wait a while since they are new and hadn't got any stock yet, so I said fair enough. That was 2 weeks ago. Got a call from this morning (as I mailed them because their sales department told me they have the phone in stock) now I am being told that while they have them in stock they are for sale only and not replacement. I could however have a v150 (which I don't want) So basically any suggestions on what to do now?