[th'engineer]

Please remember, the ntl:freedom service is one of the best
value calls and internet service packages in the market today and
whilst the volume and type of calls will vary with different freedom
packages, the free internet access is aimed at the occasional surfer
who does not wish to pay a regular internet subscription on top of
their voice call charges.

Another mis handled NTL service

quote from the freedom site

Top Features:

1. Free unmetered internet access 24/7
2. Highly competitive local and national rates
3. Optional International Call Plan for £2 per month offering reduced rates to 29 countries
4. 15 e-mail account
5. Web Mail - retrieve your e-mail from any PC around the world
6. A massive 55MB of webspace
7. Access to over 30,000 newsgroups
8. Web Diary - An online time management system
9. Digital Photos - Upload your images and have high quality prints at your door within days.

remember what you see you do NOT GET NTL view of wysyg

You could complain to the ASA and trading standards