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Originally Posted by paulyoung666
just thinking , i wanted to upgrade my service a while ago when ntl were doing free tu24 if i went to 1mb service , all i did was ring c.s. and they did it for me over the phone , would the fact that t.s. being ' down' so to speak affect them being able to do this for you , any thoughts Gaz ???????????
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atm it looks like not, especially if stamps experience is anything to go by, that was one thing that puzzled me - i.e. how come c.s. said they had upgraded him/her, but it is obvious the connection is still nominally 150K. The 'upgrades' should be finished today - be interesting to see if anything changes as a result.
