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prolific8 · 01-12-2003, 17:23

I once spent a combined total of 4 (1 hour - cut off, then another hour - cut off, then 2 hours bounced between every department in the company) hours waiting to speak to the right person.

Needless to say I've been put off ever calling again.

01-12-2003, 17:23	#21
prolific8 Inactive Join Date: Nov 2003 Location: Stafford, Staffs Posts: 27	Re: Is a half hour wait acceptable? I once spent a combined total of 4 (1 hour - cut off, then another hour - cut off, then 2 hours bounced between every department in the company) hours waiting to speak to the right person. Needless to say I've been put off ever calling again.