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klw · 01-12-2003, 13:56

Seeing as NTLWorld technical support is practically useless until Wednesday, thanks to upgrades, perhaps someone can help me resolve this problem.

My old PC died last week and since building a new system but using my old HDD with Win XP Pro installed my connection is dead.

I'm using an ntlhome cable modem. The new motherboard has onboard LAN so I'd rather connect via this as opposed to USB, which I was using previously. However all attempts to use both the LAN and USB have failed. ipconfig shows that I have an IP address beginning with 169.

I've been through the troubleshooting section at Robin's site and get stuck while trying to request a new DHCP lease via ipconfig/renew. I get an error message as follows:

"An error occured while renewing adapter Local area connection: an operation was attempted in something that was not a socket."

Can anyone help?

TIA

Karen

01-12-2003, 13:56	#1
klw Inactive Join Date: Jul 2003 Location: Cheshunt Posts: 12	Dead Connection with IP starting 169 Seeing as NTLWorld technical support is practically useless until Wednesday, thanks to upgrades, perhaps someone can help me resolve this problem. My old PC died last week and since building a new system but using my old HDD with Win XP Pro installed my connection is dead. I'm using an ntlhome cable modem. The new motherboard has onboard LAN so I'd rather connect via this as opposed to USB, which I was using previously. However all attempts to use both the LAN and USB have failed. ipconfig shows that I have an IP address beginning with 169. I've been through the troubleshooting section at Robin's site and get stuck while trying to request a new DHCP lease via ipconfig/renew. I get an error message as follows: "An error occured while renewing adapter Local area connection: an operation was attempted in something that was not a socket." Can anyone help? TIA Karen