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Originally Posted by Kitty
Should be all countries have call centers in house in their own countires. I would never buy a Dell computer to have sipport from India. As I will not renew the AA if their call center is in India....
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That seems to be a very naive point of view Kitty - I have no doubt that you wear and own plenty of things that have been made 'on the cheap' in 3rd world countries and I also have no doubt that you are not as opinionated about this.
Lets face facts here, if a company can get an equally as good product from a different country at less than half the cost who isn't going to take it up? The fact that alot of the workers in the indian call centres are very well educated certainly helps make their
product very appealing to most!