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Old 30-11-2003, 13:52   #2
th'engineer
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Location: Middleton North West Manchester
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Re: NTL Modem Problem

Quote:
Originally Posted by Tricky
Hi,

I have an NTL Modem 100 model (whatever that is!) and every now and then all then lights go out. I have power filter on the mains plug and it does it with it on or off. Only way to get back online is too unlplug the power from the back and put it back in again.

Is this my modem and/or power
Or are NTL doing something that drops my line and the modem doesn't handle it coming back up.

Length of time doesn't seem to be the problem either (it's just done it after being on a couple of hours) and other times (minutes or even days!)

Any ideas before I spend hours with CS on Monday?
Monitor you power supply output could be that have heard of that before have you an alternative power supply of the same voltage to check it out.
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