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Originally Posted by JustAnotherN00b
Hehe he's cool really so long as you ain't on the other end of a  from him in his official capacity  |
I have always tried to find ways not to end up in that position but the biggist problem is NTL themselves. with teenagers sharing the connectioin I need to know whats going through the modem!!!!! Blueyonder customers can monitor theirs using a program called MRTG... NTL customers are blocked so no way to monitor the amount going through the modem. I have tried many ways but all failed I have been told its because of the STB buit Blueyonder also have those.. Tried another called PRTG but it can only find the SACM if I reboot it and if anything like a reboot of the pc is needed or the SACM drops the interent it cannot find it again, also I cannot ping it where Blueyonder customers can.
Allow the customers the right to monitor their own usage if they want, communicate with the customer better, and NTL will become a good company. Maybe..............