[th'engineer]

I think that the one thing wrong as demonstrated here is trust between the customer and NTL.

Its allright justanothernoob spouting on about how many new customers. It seems that the old customers are moving like defiant like NEIL and myself eventually.

Fact quite a few people that live in my area are going members of my family moving to freeview or the basic package. People moving not taking NTL with them and saying at last got rid of it.

justanothernoob people sign up find out how bad the service is then move on there are good people in NTL like yourself .

But get real e-mail & DNS are two requirements that people like there ISPs to manage properley.

As well as having no limitations imposed on existing customers withoput proper research by idiots called Goodland.