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Originally Posted by Kitty
Well did it get resolved quickly I don't think it did. 18 hours approx would tell customers they didn't. Our local call bax was out of action so I had to use my mobile and the calling credit I used would have lasted me till end of December as I only use the mobile for emergencies..
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Have you ever seen the work thats required to repair a fibre cut kitty? 18 hours is rather fast.
Of course other isps never get affected? BT's RAS severs never go down
We have a issue standing with them at the moment for 10 days plus regarding ip authentication. This affects those connecting with routers, have the sorted it yet, have the hell as like. Sorry to rant but ntl do sort problems better than bt in my book. (working with both as I have)