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Originally Posted by JustAnotherN00b
Are you sure this wasn't a relatively small postcode / node fault rather than affecting the whole of Manchester? You are the only person who has mentioned this fault on site, and I can find no indication of a mass failure in Manchester.
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If this was such a small area/problem why so long to fix it I was given ATM of 7.30pm they even missed the 7.30 am
Not exactly what helps the customers to stay. With the DNS problem, this downtime that also took my phone making me use my mobile to get updates ended up using £4 calling credit and the SACM playing up today I think I have had more downtime in one week than I had in 2 yrs. Perhaps a sign that things are getting worse..
I often wish Telewest had bought Cable and Wireless they couldn't have been any worse than this lot.