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Originally Posted by grum1978
Flea have you managed to get this sorted yet?
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No..... here's what's ACTUALLY happened ...... the line was dead for outgoing calls yesterday, not too bothered as wasn't in most of day so thought it was a fault. Still off this morning (incoming fine). Reported it as a fault and got reply "No fault, it's a call bar" .... callback CS when open - spoke to John - Appears that a call bar has been placed on my account due to non-payment!!! I've had a DD for phone with NTL for about 6 years!! ..... checked last months bank statement - F**k me
no payment taken!..... further investigation on bill sees 'rejected payment' .... DOH!!!!! Ok, so the problem has occured when the accounts were changed last month ... but i have NEVER cancelled my phone DD (still 'active' on banking details).... i only cancelled BB DD due to billing issues.
I paid my bill over bank counter on Thursday.... payment (apparently) not received .... so until payment received, i have no outgoing phone!!!!! - as i said, i've had about 6 years of non-problematic NTL Telephone DD!!!!!.... can anyone explain / fix this one????? ..... looks like i'll be paying over the counter for EVERYTHING now!!.....
