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Originally Posted by Neil
First Direct for me-I can honestly say that they are the most efficient & professional company I have ever dealt with, & would recommend them to anyone. 
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I'll concur with that, but it can still be quicker to call than log on to do things.
I'll call for queries and log on once a month to pay all my bills.
The TXT message banking is the most usefull part. SMS of recent transactions a couple of times a week - fantastic.