Quote:
Originally Posted by abailey152
Mmm. I agree with you, perhaps Kitty's comments weren't the best comments to make.
I personally do not think this contract going to a company in India is anything underhand/illegal or to do with anyone with a "foreign" sounding name. That is silly.
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Agreed - this is about NTL saving money, not about ANYTHING else...
Quote:
Originally Posted by abailey152
It's about greed, pure and simple. And NTL are not alone in doing this. Unfortunately, it is currently allowed. I believe it should not be, or at least the company doing this should be hit in the pocket in an attempt to dissuade it.
If NTL (and others) were not making UK call centre staff redundant, it wouldn't be an issue.
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Again - agreed.
This would appear to be a sales team, rather that a support centre - however the timing of the annopuncement is rather poor - even by NTL standards...
Jut to comment on the earlier "discussion", it is hard to discuss anything that involves outsourcing to foreign companies without some comments
appearing to be of a racist nature, in 99% of the cases (IMHO) this is purely due to a minor misinterpretation, and should be checked before going into a flame war...
ok - preaching over - back to the grindstone for me.