Quote:
|
Originally Posted by Neil
If the fault is down to them, then they should refund the call charges incurred on your mobile as you couldn't use your ntl phone.
I can give you a contact if you need to mail someone at senior level about this.
|
Please Neil I was more worried that if my mother needed me sha had no mobile and would have been trapped in the same problem. Looks like xmas this year will be a mobile for her so if NTL go again she can call out. Not good at her age she has never needed one before and its not easy convincing a 75 yr old they need one.