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Originally Posted by Theodoric
The number I phoned was simply the one I'd noted for Tech Support when I started with ntl. However, for future use, I'd be grateful if you could give me the best number to phone if I have a problem in future; I'll store it away in my ntl info file.
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0800 052 4315 for ntlworld server status line.
0800 052 2000 for fault reporting, if there is a widespread service problem there may be an automated message indicating that ntl do know there is a problem in your area that is effecting your service.