Thread: Is a half hour wait acceptable?
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Old 26-11-2003, 21:07   #13
Theodoric
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Join Date: Jun 2003
Location: London
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Re: Is a half hour wait acceptable?
Quote:
Originally Posted by paulyoung666
just one point when you / we had a problem did you check ntl's server status page to see if there were any problems
also why didnt you think of ringing c.s first to see if there were any known problems , it is freephone
1) Er, without an Internet connection I couldn't check the status page.

2) The number I phoned was simply the one I'd noted for Tech Support when I started with ntl. However, for future use, I'd be grateful if you could give me the best number to phone if I have a problem in future; I'll store it away in my ntl info file.
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