View Single Post
Old 26-11-2003, 20:55   #11
dieselking
Guest
 
Posts: n/a
Re: Is a half hour wait acceptable?

With one company (not ntl) we rung up at about 4pm & waited 3 hours once (the call was important so we needed to get through as my brother needed something for work) After waiting 3 hours (lucky the phone was on loud speaker) we got a message saying all the staff had now gone home & could we please ring back tomorrow (or course, we didnââ‚ ¬Ã¢â€žÂ¢t) We sent a few emails & about 6 days later we finally got an answer. Thereââ‚ÆšÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s the worst service we have ever had & u thought ntl was bad
  Reply With Quote