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scrotnig · 26-11-2003, 20:46

Sadly when something unexpected happens that causes a major outage, the company are unlikely to have enough people available to deal with the ensuing attempts by almost EVERY customer to get through.

Many customers still try to get through even when a recorded message is on the line explaining the problem.

26-11-2003, 20:46	#9
scrotnig Inactive Join Date: Jun 2003 Posts: 2,499	Re: Is a half hour wait acceptable? Sadly when something unexpected happens that causes a major outage, the company are unlikely to have enough people available to deal with the ensuing attempts by almost EVERY customer to get through. Many customers still try to get through even when a recorded message is on the line explaining the problem.