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Frank · 25-11-2003, 14:27

I agree 100% with all of that. Good post.

I would like to give ntl the benefit of the doubt in a way though, even after all that has happened. I have to stress the point that it really does depend who any customer panel would be dealing with - not everyone at ntl is set in that stupid mindset. That is an important point to note. However! Finding one of these people, and ntl allowing them to interact with us with the authority to action changes is a completely different ball game...

25-11-2003, 14:27	#30
Frank Inactive Join Date: Jun 2003 Location: Toronto, Canada Services: Beanfield 50/50 FTTH and iPTV Posts: 1,756	Re: Proposal for a "Customer" Panel I agree 100% with all of that. Good post. I would like to give ntl the benefit of the doubt in a way though, even after all that has happened. I have to stress the point that it really does depend who any customer panel would be dealing with - not *everyone* at ntl is set in that stupid mindset. That is an important point to note. However! Finding one of these people, and ntl allowing them to interact with us with the authority to action changes is a completely different ball game...