TMCnet.com 20:56 24-Nov-03
http://www.tmcnet.com/usubmit/2003/Nov/1021507.htm
Quote:
Allserve Systems Signs $29 million Contract with NTL U.K
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NTL has signed a 3 year deal with Allserve systems to sell their internet based services †“ This project will be executed from Allserve Systems new solution centre located at Gurgaon, near New Delhi India which was inaugurated by NTL Managing Director Mike Bandeira on 13 November2003. Speaking on the occasion the NTL Sales Director Mr. Mike Thomas "announced the contract being awardedââ‚à ‚¬Ã‚ÂÂ.
This contract will be executed starting with 150 customer support executives with potential to grow to 500 plus. "We are very pleased that NTL has selected us to sell their products. Allserve's ability to provide world class customised services with consistency and cost saving method will be implemented". Mr Rajesh Gupta CEO Allserve Systems (India) Limited.said.
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Good news yesterday then. ntl now have (or will shortly) 150 Indian call centre bods doing outgoing broadband sales calls to consumers in the UK. Seems rather unfair to me, seeing as ntl are making 2000 redundancies over the next couple of years.