Quote:
|
Originally Posted by Neil
It's not horrendous (I've seen worse), but you will need to contact ntl Tech Support on 0800 052 2000-I would suspect that (like most people in your area) you are on an oversubscribed UBR-& only level 2 techs can change that from memory.
|
Not that I am disagreeing with you Neil but i think tech Support can't change the UBR he is on, his UBR (guessing by location of Cheshire) also serves DTV so they don't like changing them because can cause loss of interactive services as well if something goes wrong. It also depends on what you describe as oversubscribed, as BBKing has pointed out previously (either on here on .com) there are DTV STB modems on the UBR as well, so the usual over 200 modems is bad doesn't apply here.