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Originally Posted by NtlRebelReborn
Hi Tim and welcome to the site.
it sounds as if the settings have become corrupted for some reason. IMO the best thing to do is to delete the mail account then re-add it back in again. Usually works for me.
Hope this helps. :p
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This can't be the case because all the passwords are stored in the OS X keychain and the Mail settings are all still intact. What happens is it takes ages to connect to pop.ntlworld.com and then ages to send the password which then rejects on a random basis. If you try to access webmail, this will also not allow you to log in.
It's a problem with the ntlworld email servers. Do what I do and get your own domain with a few pop addresses and use those instead. Far more reliable.