Anything. Company recording incoming calls or vice-versa.
It's just that at work today, a normal incoming telephone call, nothing unusual about (
i.e nasty) and the person said I've recorded this call and put the phone down.
My understanding was that you have to tell whoever beforehand, not after the call had ended. So if there was any dispute later on in a court, it couldn't be used.
We don't record the calls at work so I don't know what the procedure is. It's was just that call that got me thinking.