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Old 17-11-2003, 21:43   #282
Undisputedtruth
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Join Date: Jun 2003
Location: South London
Posts: 549
Undisputedtruth can only hope to improve
Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by towny
This forum wouldn't be the same without you.

Are you going to take up Andy E's offer of a mock support call?
I can't see the point really. I tend to co-operate with the fault diagnosis but disagree on having an engineer being sent to my home when I feel the fault is at their end. Also, when my line was disconnected, faults left a message on my voice mail (thanks BT) to contact CS.
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