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Originally Posted by Undisputedtruth
<snip> However, do I really need to know every single employee to know NTL have very poor customer services, of course not. <snip>
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Fair enough. So why did you say to debs:
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Originally Posted by Undisputedtruth
<snip>Using Deb's logic, we need to ask every single one of her customers she has dealt with, if she is good at her job.<snip>
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and
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Originally Posted by Undisputedtruth
Another contradiction here, Debs? Have spoken to all 8.5 million Londoners.
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So, it's OK for you to say you can make statements about NTL customer service without having talked to every single CS agent, but it's not OK for Debs to have an opinion on her customers without talking to all 8.5million Londoners first, and it's not OK to say Debs is good at her job without talking to everyone she has ever answered the phone to.
UDT, I happen to agree that you don't have to talk to every CS agent to establish whether NTL CS is good or not. So seeing as you and I agree on that it's reasonable to form a general opinion of a group of people by talking to a representative sample of them, perhaps you could explain why you completely contradict this by demanding that Debs talk to 8.5million Londoners before making general statements about them?
What you are saying is plainly ridiculous and amply demonstrates the lengths you will go to in order to attack someone who simply disagrees with you.