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Originally Posted by handyman
They probably won an award for dealing with customers from their franchise not tarts that cnat get the number right. Can I call you to fix my computer? no I dont because I call the right number for it. (not saying your crap with computers just your feck all use for a warranty repair thing)
Also you'll find that debs is most respected both by the customers she has helped and by her peers. She has countless emails of thanks from customers she has gone above and beyond for and I can't recall anyone ever saying she was bad at her job.
'world on their shoulders' more like a chip  |
Oh, I can dial the right number. Has it ever enter your head that I deliberately dialled a different number to get through to a different region?
Just because she gets a few letters of thanks doesn't mean Debs is good at customer services. Using Deb's logic, we need to ask every single one of her customers she has dealt with, if she is good at her job.